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Dealing With Insurance Adjusters After a Utah Crash

The adjuster sounds friendly, but their job is to pay you as little as possible. Here’s how to protect yourself.

General information, not legal advice.

You’re not required to give a recorded statement

The at-fault driver’s adjuster will often ask for a recorded statement right away. You’re generally not required to give one, and early statements — made before you know the extent of your injuries — are routinely used to shrink settlements. It’s fine to decline until you’ve gotten advice.

Beware the fast, low offer

A quick check in the first days can be tempting — but injuries like whiplash and concussions often surface later, and once you accept, the claim is usually closed for good. Don’t settle before you know the full cost of your recovery.

Keep it factual — or let someone handle it

You do need to notify your own insurer promptly, but keep it factual and avoid speculating about fault or injuries. The simplest protection is to let an attorney communicate with the insurers for you, so nothing you say gets used against your claim.

Key takeaways

  • You can decline the other insurer’s recorded statement.
  • Don’t accept a fast offer before you know your full injuries.
  • Notify your own insurer, but keep it factual.
  • Letting a lawyer handle communications protects your claim.

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